Welcome to Help Center!

Ordering Help & More

Product information, ordering help and more. Help us service your request efficiently by using the contact form below. Most queries will receive a reviewed response in under 4 business hours.


Contact Us

Phone: Call 512.250.9454
Email: service@newtechtennis.com
Mail: New Tech Tennis, 7208 McNeil Drive, Ste.# 204 Austin TX 78729

Store Hours

Mon-Fri 9am - 6pm
Sat 12pm - 5pm
Sun - Closed

Shipping

United States: Orders by standard shipping deliver in 4-7 business days.
Canada: Most orders by standard shipping deliver in 5-7 business days.
International: We ship world wide by air. Orders by standard shipping usually deliver in 5-12 business days. Most items are shipped to your door at the estimated cost, some very large items shipped to certain international destinations may require special handling and additional surcharge.
Shipping Estimates: Simply add items and quantities to your shopping cart, include your shipping information and the cart will show you the shipping estimate. Easy!
Main Warehouse: Texas, United States. Some items may ship from outside Texas.

Taxes

A sales tax rate of 8.25% will be applied to taxable items shipped within Texas, and applicable state sales tax for certain items shipping from warehouses outside Texas. Order shipping outside the USA may be assessed import fees at destination, and is the responsibility of the customer.

Returns Policy

Please Contact Us or Call 512.250.9454 for a return authorization number and instructions. Within 30 days of delivery of your order, you may return any merchandise purchased from New Tech Tennis in its original condition with your email order confirmation or packing slip. Restocking fees may apply.


 
100% Satisfaction Guarantee: At New Tech Tennis, we want to be sure that the item you choose is the right one for you. Within 30 days of delivery of your order, you may return any merchandise purchased from New Tech Tennis in its original condition with your email order confirmation or packing slip. Restocking fees may apply.